FAQ
Frequently Asked Questions
Product & Materials
Do your cabinets contain particleboard?
No. All of our cabinetry is constructed from high-quality plywood and solid wood — never particleboard.
How are the cabinet interiors finished?
Our interiors are finished with a smooth, easy-to-clean, moisture-resistant surface that pairs durability with practicality.
Are your cabinets CARB2 compliant?
Yes. All products meet CARB2 standards for low formaldehyde emissions, supporting healthy indoor air quality.
Are these cabinets strong enough to support granite or quartz countertops?
Yes! Our cabinets are designed to support heavy stone countertops when installed properly.
Do the cabinets have soft-close doors and drawers?
Most of our collections include soft-close features as a standard. Check individual product listings for confirmation.
Do I need a finished panel for the exposed cabinet ends?
Yes, we recommend finished panels wherever cabinet sides are visible after installation for a polished, built-in look.
How much weight can your drawers hold?
• Framed Collection: Up to 70 lbs
• Frameless Collection: Up to 100 lbs depending on the configuration
Shipping & Delivery
How long will it take to receive my cabinets?
• Flat Pack Orders: Ship within 3 business days. Transit takes 1–6 business days based on your location.
• Assembled Orders: Ship within 5 business days. Transit is also 1–6 business days depending on location and services.
What if my delivery includes damaged cabinets?
Inspect your delivery on arrival and note any damage on the receipt. Take photos and do not refuse the shipment. To file a claim, email your details and photos to support@rtacabinetspleez.com. We’ll handle the rest.
Policies & Support
What is your return policy?
• Unopened, unassembled items in original packaging may be returned within 30 days.
• A 20% restocking fee applies.
• Assembled, altered, or installed cabinets are not eligible for return.
• Return shipping is the buyer’s responsibility.
Start your return by emailing us at support@rtacabinetspleez.com.
How do you ship your cabinetry?
We ship via freight carrier with lift-gate service for residential orders. You’ll receive tracking details as soon as your order leaves the warehouse.